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087 550 5167

Privacy Policy


This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013, of South Africa.

By using this website, you agree to the terms of this policy.

1. Who We Are

This website is operated by MultiJunction, based in South Africa. Our contact email is: support@multijunction.co.za

2. What Personal Information We Collect

We may collect the following personal information:

  • Contact Information – like your name, phone number, and email address,delivery address
  • User Data – such as IP address, device type, browser type, and pages visited
  • Any information you voluntarily give us via forms or emails

3. Why We Collect Your Information (Purpose)

We collect personal information for the following reasons:

  • To respond to your queries or provide services
  • To process transactions and send relevant updates
  • To analyse website usage and improve performance
  • To comply with legal obligations
  • To protect our website and business from fraud or abuse

4. Legal Grounds for Processing

Under POPIA, we process your personal information based on:

  • Your consent (e.g. signing up or contacting us)
  • Legal obligations
  • Legitimate interests (such as improving services or responding to enquiries)

5. How We Protect Your Information

We are committed to keeping your data safe. We use appropriate safeguards including:

  • SSL encryption on our website
  • Limited access to data on a need-to-know basis
  • Firewalls and secure hosting

However, no system is 100% secure. While we take reasonable steps, we cannot guarantee absolute protection.

6. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Object to processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Regulator

To exercise these rights, contact us at support@multijunction.co.za

7. Cookies and Tracking

We use cookies and similar tools to:

  • Improve your browsing experience
  • Analyse how the site is used

You can adjust your browser settings to refuse cookies, but this may affect your experience on the site.

8. Sharing of Personal Information

We do not sell your personal information.

We may share data with:

  • Trusted service providers who help us run the website (they must follow POPIA)
  • Legal authorities if required by law or to protect our rights

9. Data Retention

We only keep your personal information as long as necessary to fulfil the purposes stated in this policy or to meet legal requirements.

10. Third-Party Websites

Our site may contain links to external websites. We are not responsible for their privacy policies. Please read their policies before submitting personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the website will mean you accept the updated policy.

12. Contact Information

If you have any questions about this policy or your personal data, contact us:

Email: support@multijunction.co.za
Website: www.multijunction.co.za

13. Information Regulator (South Africa)

If you feel your data rights have been violated, you can contact the Information Regulator:

Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/

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087 550 5167

27 Andromeda Road, Crown Mines 2092

support@multijunction.co.za

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