Need help? Call us:

087 550 5167

In-store collection

Collection Hours

Monday to Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM
Closed: Sundays & Public Holidays

What to Bring When Collecting

Valid ID – Driver’s License or Passport
Order Confirmation – From SMS, Email, or WhatsApp
Proof of Payment – Bank transfer slip (if paid online)

Payment for Collections

Prepaid Orders:
- We release goods only after payment clears in our bank.
- Make sure to use your order number as the payment reference.
Cash on Pickup (COP):
- Available only if arranged with us before collection.

Someone Else Collecting for You?

They must bring:

A signed letter from you
Their own ID
Your order confirmation and payment proof

Before You Leave

Please inspect your items at collection.
We can’t accept claims for damage or missing items after you leave.

If You Don’t Collect Your Order

In-stock items: Held for 7 days, then cancelled. A restocking fee may apply.
Special orders: If not collected, the deposit will be lost.

Need Help?

Call: 087 550 5167
WhatsApp: 076 665 0777
Email: support@multijunction.co.za

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