Return Policy

You may return products within 30 days of purchase, as long as they are unused and in their original packaging and condition.
Once we receive and inspect the item, a refund will be processed using your original payment method.
Please allow a few business days for the refund to reflect, depending on your bank or payment provider.
Note: Shipping or delivery charges are non-refundable unless the return is due to an error on our side.

Used, opened, or damaged items (not due to manufacturing faults) cannot be returned or refunded.
However, if a used product is faulty or defective, it will be sent to the supplier for assessment.
Depending on the issue, the supplier may repair, replace, or refund the item at their discretion.

Faulty items that fall within warranty will be repaired or replaced within 21 working days, though some cases may take longer depending on:
- The type of fault
- Parts availability
- Supplier turnaround time
We’ll keep you updated throughout the process.
If the item cannot be repaired or replaced, a suitable alternative or refund may be offered.

Please contact our support team before sending any items back.
Have your order number, proof of purchase, and details of the issue ready.